A lot of companies care deeply about their customers. How do we know? It’s in their mission statement, on their website and in their commercials. One of my favorite quotes mainly attributed to Ralph Waldo Emerson is “What you do speaks so loudly that I cannot hear what you say.” Rather than talk about where […]
best practices, customer service, emplowerment, valuesYou’ve probably heard the news and panic over the Heartbleed vulnerability. Here are a few recommended articles to help you understand the risk, and how to protect your identity. How to protect yourself in Heartbleed’s aftershocks: http://www.zdnet.com/how-to-protect-yourself-in-heartbleeds-aftershocks-7000028311/ CNET News Video: Tips to protect yourself from Heartbleed: http://www.cnet.com/videos/tips-to-protect-yourself-from-heartbleed/ Heartbleed bug: Check which sites have been patched – CNET: https://www.google.com/url?q=http://www.cnet.com/how-to/which-sites-have-patched-the-heartbleed-bug/&sa=U&ei=ffBHU93nF8q92gXl9YGABQ&ved=0CDUQFjAF&usg=AFQjCNGk1irLu2KRFTXbKuKOlvSCj5hHXA […]
best practices, privacy, securityGood to Great: Why Some Companies Make the Leap … And Others Don’t by Jim Collins Good to Great is a must read for all business people. Jim Collins and his research team examined public companies in the same sector to determine why some companies dramatically exceeded expectations, where their peer tracked with the market or […]
best practices, business, business operations, Process improvementCompanies often have teams to manage technology standards and approve software use, but who is working to help leverage these systems and emerging technologies to solve disparate business challenges? Are teams in your company positioned to deploy “best practices” across the Enterprise? What drives innovation or repeatable solutions. In the first half of the presentation, […]
best practices, business architecture, enterprise architecture, Innovation, internal consulting, Process improvementBBC 2012 will provide numerous forums which will enhance the capabilities of any Business Analyst, but what about the ongoing challenges of BAs in the financial services industry? Regulations, security, multi-platform information delivery, usability and audit demands to name a few. In an effort to assist BAs in the financial industry and anyone interested in […]
best practices, Business Analysis, Center of ExcellenceIMF IT Senior Executive Roundtable Sep 24, 2012 – Sep 25, 2012; New Orleans, LA Let’s face it. Some organizations are scared of any group that proclaims themselves as experts. Others don’t have the time, support, or accepted leadership to implement a Center of Excellence (COE). This session tells the tale of how a small […]
best practices, Business Analysis, Center of ExcellenceEverything is magnified with distance. As companies move toward offshore development and testing, especially India and Agile-like methodologies, most companies are describing these initiatives as not delivering expected ROI to being complete failures. Learn best practices, tricks, and pitfalls for adapting activities to optimize projects that work with offshore and distributed project teams. PMI Atlanta […]
best practices, development methodology, distributed teams, Offshore, SDLCEverything is magnified with distance. As companies move toward offshore development and testing, especially India, and Agile-like methodologies, most companies are describing these initiatives as not delivering expected ROI to being complete failures. Learn best practices, tricks, and pitfalls for adapting activities to optimize projects that work with offshore and distributed project teams. Atlanta SPIN […]
best practices, development methodology, distributed teams, Offshore, SDLC
