Building Business Capability 2014 – Tuesday, November 4, 2014 | 10:25am – 11:25am | Management of Business Analysis Track In “Good to Great”, Jim Collins found that the best companies set Big Hairy Audacious Goals (BHAGS). What would happen if you took the same approach for your practice? In 2007, SunTrust Enterprise Delivery Services transformed business analysis […]
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Can The Zombie Apocalypse Help You Survive Your IT Projects?
DragonCon – Apocalypse Rising Track | Monday, September 1, 2014 10:00 – 11:00 | Westin, 6th floor, Chastain 1-2 If a zombie outbreak happened tomorrow, would you be ready? What about if you start a death-march project? We learn the most valuable and long-lasting lessons when we face and overcome impossible situations. Using disaster preparedness as […]
Business Analysis, Disaster preparedness, Process improvement, Project ManagementWhen efficiency reduces business
How can streamlining your operations actually cost you business? Most companies are excited when they find ways to reduce waste and overhead when serving their customers. Just look at the general success stores arehavingwith self-checkout lines, where one cashier can now support 4-8 customers. Unfortunately, lean processes are only part of the picture. Unless you […]
business architecture, business operations, customer service, Process improvementGood to Great: Why Some Companies Make the Leap … And Others Don’t
Good to Great: Why Some Companies Make the Leap … And Others Don’t by Jim Collins Good to Great is a must read for all business people. Jim Collins and his research team examined public companies in the same sector to determine why some companies dramatically exceeded expectations, where their peer tracked with the market or […]
best practices, business, business operations, Process improvement5 Simple Tips for Improving Retail Stores
It is amazing to me how the smallest improvements can make a big difference in your customer’s experience. Install a cart return near handicap parkingNext time you are in a retail parking lot, look how many carts are stuck in between spaces or with the front wheels on top of the divider islands. Most stores […]
business architecture, Process improvement, retailSwitch: How to Change Things When Change Is Hard
Switch: How to Change Things When Change Is Hard by Chip Heath, Dan Heath The second book from Dan and Chip Heath is another must read. Switch provides an easy to follow model to help you facilitate organizational changes. You understand not only the important steps, but the key obstacles which cause changes to fail. You will […]
management, organizational change management, Process improvement, relationships, Strategic PlanningCan The Zombie Apocalypse Help You Survive Your Projects?
If a zombie outbreak happened tomorrow, would you be ready? What about if you start a death-march project? We learn the most valuable and long lasting lessons when we face and overcome impossible situations. Using disaster preparedness as a backdrop, we will show the importance of root cause analysis, process analysis, risk mitigation, project scoping, […]
Business Analysis, Disaster preparedness, Process improvement, Project ManagementBA 20/20 – Creating a Discrete Vision and Goals to Transform Your Practice
PW&WCBA ProjectWorld & World Congress for Business Analysts September 9-11, 2013, Disney’s Contemporary Resort, Orlando, FL In “Good to Great”, Jim Collins found that the best companies set Big Hairy Audacious Goals (BHAGS). What would happen if you took the same approach for your practice? BA 20/20 set a a clear vision of where SunTrust […]
Business Analysis, Center of Excellence, organizational change management, Process improvement, Strategic Planning