http://www.costco.com Talk to anyone who has been a Costco customer for a while, and you will hear how passionate their fans are. Don’t confuse Costco with similar big box warehouse clubs with 48 stick butter packs and a 20 gallon tub of cheese doodles. Costco focuses small businesses (not just retailers) on middle to high […]
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5 Simple Tips for Improving Retail Stores
It is amazing to me how the smallest improvements can make a big difference in your customer’s experience. Install a cart return near handicap parkingNext time you are in a retail parking lot, look how many carts are stuck in between spaces or with the front wheels on top of the divider islands. Most stores […]
business architecture, Process improvement, retail