{"id":763,"date":"2016-03-27T18:42:08","date_gmt":"2016-03-27T18:42:08","guid":{"rendered":"http:\/\/hanseckman.com\/guides\/?p=763"},"modified":"2017-07-29T21:13:01","modified_gmt":"2017-07-29T21:13:01","slug":"tale-of-the-phoenix-creating-a-center-of-excellence-in-an-unfriendly-environment-5","status":"publish","type":"post","link":"https:\/\/hanseckman.com\/guides\/tale-of-the-phoenix-creating-a-center-of-excellence-in-an-unfriendly-environment-5\/","title":{"rendered":"Tale of the Phoenix \u2013 Creating a Center of Excellence in an Unfriendly Environment"},"content":{"rendered":"<p>Let\u2019s face it. Some organizations are scared of any group that proclaims themselves as experts. Others don\u2019t have the time, support, or accepted leadership to implement a Center of Excellence (COE). This session tells the tale of how a small team was able to establish a Business Analyst Center of Excellence despite all the common obstacles: political opposition and conflicts, authority\/control issues, lack of resources and funding, little management support, and multiple groups controlling the BA job and role.<\/p>\n<p>For SunTrust, we implemented a leadership body that could:<\/p>\n<ul>\n<li>Be advocates for the BA role<\/li>\n<li>Prioritize and influence changes impacting the business analyst role<\/li>\n<li>Improve BA communication and support<\/li>\n<\/ul>\n<p>This is not a fairy tale journey, but a realistic story that proves anything is possible with the right planning and perseverance. We will discuss our strategies, intent, and how those needed to evolve with organizational and business changes. You\u2019ll also learn about the pitfalls and risks of pursuing or participating in a COE. In the end, the BA COE has been adopted as the model and standard for improving delivery quality and capabilities.<\/p>\n<p>Example:<\/p>\n<p><a href=\"http:\/\/hanseckman.com\/guides\/wp-content\/uploads\/2017\/07\/Tale_of_Phoenix_SunTrust_BA_COE.pdf\" target=\"_blank\" rel=\"noopener\">Download presentation<\/a><\/p>\n<div class=\"themeblvd-video-wrapper\">\n<div class=\"video-inner\"><div class=\"lyte-wrapper\" title=\"20151006 BAWorld - Tale of the Phoenix: Creating a Center of Excellence in an Unfriendly Environment\" style=\"width:640px;max-width:100%;margin:5px;\"><div class=\"lyMe\" id=\"WYL_GqY5qt4_fF0\" itemprop=\"video\" itemscope itemtype=\"https:\/\/schema.org\/VideoObject\"><div><meta itemprop=\"thumbnailUrl\" content=\"https:\/\/hanseckman.com\/guides\/wp-content\/plugins\/wp-youtube-lyte\/lyteCache.php?origThumbUrl=https%3A%2F%2Fi.ytimg.com%2Fvi%2FGqY5qt4_fF0%2Fhqdefault.jpg\" \/><meta itemprop=\"embedURL\" content=\"https:\/\/www.youtube.com\/embed\/GqY5qt4_fF0\" \/><meta itemprop=\"duration\" content=\"PT1H11M31S\" \/><meta itemprop=\"uploadDate\" content=\"2015-10-12T23:23:54Z\" \/><\/div><div id=\"lyte_GqY5qt4_fF0\" data-src=\"https:\/\/hanseckman.com\/guides\/wp-content\/plugins\/wp-youtube-lyte\/lyteCache.php?origThumbUrl=https%3A%2F%2Fi.ytimg.com%2Fvi%2FGqY5qt4_fF0%2Fhqdefault.jpg\" class=\"pL\"><div class=\"tC\"><div class=\"tT\" itemprop=\"name\">20151006 BAWorld - Tale of the Phoenix: Creating a Center of Excellence in an Unfriendly Environment<\/div><\/div><div class=\"play\"><\/div><div class=\"ctrl\"><div class=\"Lctrl\"><\/div><div class=\"Rctrl\"><\/div><\/div><\/div><noscript><a href=\"https:\/\/youtu.be\/GqY5qt4_fF0\" rel=\"nofollow\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/hanseckman.com\/guides\/wp-content\/plugins\/wp-youtube-lyte\/lyteCache.php?origThumbUrl=https%3A%2F%2Fi.ytimg.com%2Fvi%2FGqY5qt4_fF0%2F0.jpg\" alt=\"20151006 BAWorld - Tale of the Phoenix: Creating a Center of Excellence in an Unfriendly Environment\" width=\"640\" height=\"340\" \/><\/a><\/noscript><meta itemprop=\"description\" content=\"Let\u2019s face it; some organizations are often fearful of teams proclaiming themselves as experts or subject authorities. Others don\u2019t have the time, support or management sponsorship necessary to implement a Center of Excellence. Follow the journey of how a small grass-roots team was able to become a fully supported Center of Excellence. Understand the importance, impact, and breadth of influence of a Center of Excellence Follow the timeline of events and key decisions that ultimately lead to success Learn how to use subversion and corporate Judo to circumvent obstacles\"><\/div><\/div><div class=\"lL\" style=\"max-width:100%;width:640px;margin:5px;\"> <a href=\"https:\/\/youtu.be\/GqY5qt4_fF0\" target=\"_blank\">Watch this video on YouTube<\/a>.<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Let\u2019s face it. Some organizations are scared of any group that proclaims themselves as experts. Others don\u2019t have the time, support, or accepted leadership to implement a Center of Excellence (COE). This session tells the tale of how a small team was able to establish a Business Analyst Center of Excellence despite all the common [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[126],"tags":[3,14,87,86,88,89,9,6],"class_list":["post-763","post","type-post","status-publish","format-standard","hentry","category-best_practices","tag-business-analysis","tag-business-architecture","tag-center-of-execellence","tag-coe","tag-community-of-practice","tag-cop","tag-organizational-change-management","tag-process-improvement"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_likes_enabled":false,"jetpack_shortlink":"https:\/\/wp.me\/p45zXQ-cj","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hanseckman.com\/guides\/wp-json\/wp\/v2\/posts\/763","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hanseckman.com\/guides\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hanseckman.com\/guides\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hanseckman.com\/guides\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hanseckman.com\/guides\/wp-json\/wp\/v2\/comments?post=763"}],"version-history":[{"count":0,"href":"https:\/\/hanseckman.com\/guides\/wp-json\/wp\/v2\/posts\/763\/revisions"}],"wp:attachment":[{"href":"https:\/\/hanseckman.com\/guides\/wp-json\/wp\/v2\/media?parent=763"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hanseckman.com\/guides\/wp-json\/wp\/v2\/categories?post=763"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hanseckman.com\/guides\/wp-json\/wp\/v2\/tags?post=763"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}